Privacy Policy

When you browse our website, book a tour, or contact us, we may collect personal information such as your name, email address, phone number, nationality, and accommodation details. This information helps us confirm bookings, arrange transport, and provide the best possible experience.

We also automatically collect limited technical data — such as your browser type, device, and pages visited — to understand how visitors use our site and to improve our services.

We use your personal information to process and confirm reservations, coordinate pickups and boat departures, communicate important updates about your tour, and respond to your enquiries.

With your consent, we may occasionally send you seasonal offers and travel tips. You can opt out of marketing communications at any time by contacting us.

We never sell your personal data. We only share the information required to deliver your tour — for example, passenger names and contact details shared with our boat captains, drivers, and partner operators strictly for logistics purposes.

Where required by law, we may disclose information to authorised authorities in Mauritius. Payment processing is handled by secure third-party providers, and we do not store your card details on our servers.

Our website uses cookies to remember your preferences and to understand site performance. These include essential functional cookies and analytics cookies provided by trusted third-party tools.

You can disable cookies in your browser settings at any time. Please note that some features of the website may not function correctly without them.

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or alteration. Access to personal data is restricted to staff who need it to perform their duties.

You have the right to request a copy of the personal information we hold about you, ask for corrections, or request deletion of your data where applicable. To exercise any of these rights, simply contact us and we will respond promptly.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@ileauxcerf.com or call +230 5539 1978. Our team is based in Trou d'Eau Douce, Mauritius.